Order Status

You can see your order status on the system by completing the following:

I haven’t received a confirmation email? – Please check your spam/ junk folder! 

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Need help? See FAQ’s

Delivery

We process orders placed before 2pm the same day (UK times, Mon-Fri, Exc public holidays), Should your order not meet the same day dispatch cut off it will be dispatched the following working day, In exceptional circumstances this may be extended by another day, however we will endevour to notify you. We currently dispatch Monday- Friday only excluding bank holidays

UK Next Day delivery arrives the day after dispatch.

Delivery to outside UK is usually 5-14 days, however please allow up to 30 days, refunds shall not be issued until 30 days has lapsed, Please let us know if your item has not arrived within 37 days.

Please allow longer during busy postal periods such as Christmas & Easter.

We currently do not ship to Italy, should a order be made from Italy the order shall be cancelled & refund made.