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  CHRISTMAS DELIVERY GUIDELINES

UK DELIVERY

HOW MUCH IS UK DELIVERY?

Many of our cool items are FREE UK Delivery this will be outlined in the product description, if not delivery is based on weight & size, costs can be calculated on the cart page, Please add items to cart, The calculator is on the bottom half of the cart page, items can be removed from cart if you really must 😉

Alternatively delivery costs will be auto calculated at checkout.

FREE UK delivery is available on orders of more than £30, the option will automatically become available to select when your cart qualifies, no code needed, easy peasy! FREE UK delivery is sent using the standard service.

Need it next working day? Sure, we offer a UK next day delivery service, just choose Next working day delivery at checkout by 2pm

DELIVERY TIMES UK

We dispatch orders placed before 2pm the very same day Mon-Fri (ex public holidays) unless otherwise stated by banner message

Standard Delivery within UK is usually expected in 2-4 business days, – Delivery times are not guaranteed via standard delivery.

Next Day UK is guaranteed the working day by 1pm  Monday-Saturday

** For Christmas 2016 we have added a express UK (1-2 day service) a signature will be required for this service.

– You can view the status of your order here.

– If you suspect your item may be lost please see the terms & conditions page*

* Due to continued fraudulent claims of loss orders are sent with a 2D smart barcode for delivery confirmation, they are scanned upon delivery, fraudulent claims for loss will not be tolerated & details of offenders may be passed to the postal service & Action Fraud for investigation

EUROPEAN DELIVERY

HOW MUCH IS DELIVERY TO EUROPE?

We do deliver worldwide, European delivery starts at £2.95 and is based on weight, size & location, costs can be calculated on the cart page, Please add items to cart, The calculator is on the bottom half of the cart page, items can be removed from cart if you really must 😉
Prices are displayed in £ Great British Pounds sterling

WHAT ARE EU DELIVERY TIMES?

Delivery within the EU is usually within 4-8 business days

We dispatch orders placed before 2pm the very same day Mon-Fri (ex public holidays) unless otherwise stated by banner message

Delivery times cannot be guaranteed, Please allow longer during busy postal times such as Christmas.

– If you suspect your item may be lost please see the terms & conditions page.

DELIVERY TO THE REST OF THE WORLD

HOW MUCH IS DELIVERY OUTSIDE THE UK & EU?

We do deliver worldwide, international delivery starts at £3.50 and is based on weight, size & location, costs can be calculated on the cart page, Please add items to cart, The calculator is on the bottom half of the cart page, items can be removed from cart if you really must 😉
Prices are displayed in £ Great British Pounds sterling

WHAT ARE REST OF WORLD DELIVERY TIMES?

USA delivery is now around 7-9 business days, once it arrives with USPS we can provide tracking (please contact us) 

Standard delivery to rest of world is usually 7-14 business days.

We do offer a USA express option, please choose this at checkout.

We dispatch orders placed before 2pm the very same day Mon-Fri (ex public holidays)

Delivery times cannot be guaranteed, Please allow longer during busy postal times such as Christmas.

– If you suspect your item may be lost please see the terms & conditions page.

PAYMENT

Our payments are handled securely by Paypal & Stripe, You can use your Paypal account to make payment by logging in when prompted, alternatively you can use card via the Stripe form at checkout or Paypal

– To use card as a Paypal guest choose the ‘Pay with debit or credit card’ link under the login boxes.

Payments are charged in Great British pounds.

GIFT WRAPPING & GIFT ORDERS

Absolutely all orders of £10 total + are gift wrapped, Woo Hoo!

This is done automatically, there is no need for you to request gift packaging, Prices are sent to you via email not included in package.

SENDING A GIFT DIRECT TO A FRIEND

We can do this, sure thing! Just enter their delivery address at checkout by unticking the ‘ship to billing address’ on the left hand side of the checkout screen, Pricing information is sent to you by email not with the parcel… easy peasy!

CONTACT US

Please see our full contact page here

Or pop in & say hello at our shop, 134 Seabourne Rd, Bournemouth, BH5 2HZ

(Usual opening hours 9.30-3.30 Monday-Friday, we are a small team so please drop us a email if you’re making a special trip)

RETURNS & EXCHANGES

We offer no quibble returns, Our full policy can be seen here

 

  CHRISTMAS DELIVERY GUIDELINES